A great overview from a good friend and industry thought leader Brent Leary on why CRM is essential for small businesses in today's world.
This is a Microsoft sponsored introduction to Software as Service but illustrates the key points on what it is. Quite often Software as a Service is viewed as a new concept to small business owners, and this video sums it up very well. Learn more about our
What is CRM? CRM, an abbreviation of Customer relationship management software is a tool used to manage all of your contacts’ and customers’ information in one place and tracks all activities related to them. It’s also used to manage partner and vendor relationships. It stores critical data for sales, marketing, and customer service purposes and is used for managing marketing campaigns ...
